Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions govern your use of rajajinationalparkbooking.com and the booking assistance and trip-planning services offered by Rajaji National Park Safari Booking, operated by Manoj Singh Bisht (“we”, “us”). By using the Website or requesting our services, you agree to these Terms, our Privacy Policy and our Disclaimer.

2. Nature of Our Service

We are an independent, privately operated service that helps visitors plan and arrange jungle safaris in Rajaji National Park. We are not the Uttarakhand Forest Department, Rajaji Tiger Reserve, or any government authority, and we do not issue government permits ourselves. Permits, zone allocation and entry are subject to the rules and approval of the Forest Department.

3. Booking Process

• Submitting an enquiry form, calling or messaging us does not by itself create a confirmed booking.
• A booking is confirmed only after we check availability, share the final details (date, zone, shift, vehicle, number of travellers and total amount) and you agree to them by phone or WhatsApp.
• You must provide accurate names, contact details and, where required, valid photo identification for every traveller. Incorrect details may result in denial of entry without refund.
• Slots are limited and subject to availability, weather, park closures and administrative decisions.

4. Pricing and Payment

• Our Website does not accept online payments. You are asked to pay only after your booking details have been confirmed with you by phone or WhatsApp and you are satisfied with them.
• Prices shown on the Website are indicative. Forest Department fees, vehicle charges and guide charges may be revised without notice; the amount confirmed to you at the time of booking applies to that booking.
• The total amount, what it includes and any service charge will be stated clearly before you pay. Please keep the payment confirmation we share with you.

5. Cancellation, Changes and Refunds

• Cancellation and refund terms depend on the Forest Department’s rules and on the vehicle and guide arrangements made for your booking. The applicable terms are shared with you before you pay.
• Amounts that are non-refundable under Forest Department rules cannot be refunded by us.
• If the park or a zone is closed or a safari is cancelled by the authorities or due to weather or safety reasons, we will help you reschedule or seek a refund to the extent permitted by the rules and the amounts actually recoverable.
• No-shows and late arrivals are treated as used safaris and are not refundable.

6. Visitor Responsibilities and Park Rules

• Follow all instructions of the guide, driver and forest staff, and all rules of Rajaji National Park at all times.
• Do not litter, play loud music, feed or disturb wildlife, leave the vehicle, or carry prohibited items such as plastic, alcohol, tobacco or weapons into the park.
• Carry a valid original photo ID for every traveller.
• Persons who violate park rules may be removed from the safari without refund and may face action from the authorities.

7. Wildlife and Safety

A jungle safari takes place in a natural forest habitat. Sightings of tigers, elephants, leopards or any other animal are never guaranteed. Wildlife is unpredictable, and travel in forest terrain involves inherent risks. You participate at your own risk and are responsible for your own health, safety and belongings, and those of children and other members of your group.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any loss, injury, delay, cancellation or inconvenience caused by events beyond our reasonable control, including weather, natural events, road or park closures, government orders, wildlife behaviour, or acts or omissions of the Forest Department or other third parties. Where liability cannot be excluded, it is limited to the amount you paid to us for the affected booking.

9. Website Use and Intellectual Property

All content on the Website, including text, images, logos and design, belongs to us or is used with permission and must not be copied, reproduced or used commercially without our written consent. You agree not to misuse the Website, attempt unauthorised access, submit false information or use it for unlawful purposes. Names such as “Rajaji National Park” are used only to describe the destination and do not imply any government endorsement.

10. Third-Party Links

The Website may link to third-party sites. We do not control or endorse them and are not responsible for their content or practices.

11. Governing Law

These Terms are governed by the laws of India. Any dispute arising out of them is subject to the jurisdiction of the competent courts in Uttarakhand, India.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date, and applies from the time it is posted.

13. Contact

For questions about these Terms or your booking, please contact us using the details below.